Lost Ark: problems with matchmaking and queues in Europe, developers update on the situation

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Although the congestion problems of Lost Ark on European servers have subsided after the Western Europe data center launch last week, problems with queues and matchmaking remain. Amazon Games and Smilegate RPG talked about the matter in an update post, explaining that fixes for matchmaking are underway, although queues are a more difficult issue to resolve.

The developers restarted Central European servers yesterday, February 20, which was followed by two hours of maintenance. This is a short-term solution for now, though, as Smilegate is already working on something effective in the long-term. Apart from the mention of a fix for “matchmaking errors”, however, we don’t know what this change will entail. In a separate post, a community manager named Roxx explained that the matchmaking problem is related to “UE server stability issues”.

A ship in the water, in Lost Ark

The codeunfortunately, they are a more difficult problem to solve. “We know gamers are still experiencing long lines in Europe,” say Amazon Games and Smilegate RPG. “The Central Europe region is at maximum capacity and unfortunately there is no way to increase the number of players per world in Central Europe. Adding more servers is not possible due to the complexity of all systems, which have to work together.”

The developers explain that the new West Europe server remains the primary congestion fix on Central Europe. We just have to wait for the arrival of further corrections. All of this follows the problems with premium content, missions, and more.

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